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cPanel Basic Support

50 Support Tickets
60 Minutes Response Time
Initial Server setup
Server Hardening
Security Tuning
Performance Tuning
24x7 Services Monitoring
Backup Configuration
Network Settings Tuning
Server Patching
Website Error Fixing
Mail Server Handling
Server / Domain Migrations
Abuse Issue Handling
Server Consulting and design
Database Recovery
Filesystem Error Fixing
DNS Clustering
Webserver Caching
PHP Related Error Fixing
Web application Support

cPanel Business Support

75 Support Tickets
30 Minutes Response Time
Initial Server setup
CloudLinux setup
Server Hardening
Security Tuning
Performance Tuning
24x7 Services Monitoring
Backup Configuration
Network Settings Tuning
Server Patching
Website Error Fixing
Mail Server Handling
Server / Domain Migrations
Abuse Issue Handling
Server Consulting and design
Database Recovery
Filesystem Error Fixing
DNS Clustering
Webserver Caching
PHP Related Error Fixing
Web application Support

cPanel Enterprises Support

Unlimited Support Tickets
15 Minutes Response Time
Initial Server setup
CloudLinux setup
LiteSpeed Setup
Server Hardening
Security Tuning
Performance Tuning
24x7 Services Monitoring
Backup Configuration
Network Settings Tuning
Server Patching
Website Error Fixing
Mail Server Handling
Server / Domain Migrations
Abuse Issue Handling
Server Consulting and design
Database Recovery
Filesystem Error Fixing
DNS Clustering
Webserver Caching
PHP Related Error Fixing
Web application Support

Plesk Basic Support

50 Support Tickets
1 Hour Response Time
24x7 Support Available
Human response to Alerts
Plesk installation configuration
DNS setup configuration
SSL Configuration and installation
Server Security
Software Installations

Plesk Business Support

75 Support Tickets
30 Minutes Response Time
24x7 Support Available
Human response to Alerts
Plesk installation configuration
DNS setup configuration
SSL Configuration and installation
Server Security
Software Installations
Backup management

Plesk Enterprises Support

Unlimited Support Tickets
15 Minutes Response Time
24x7 Support Available
Human response to Alerts
Plesk installation configuration
DNS setup configuration
SSL Configuration and installation
Server Security
Software Installations
Apache & Nginx optimization
PHP optimization
MySQL Optimization
Backup management