How to update your contact information in cPanel? (Video)

Updating your contact information in cPanel is important to ensure you receive critical notifications about your account, such as backups, security issues, or resource limits. Here's a step-by-step guide.


Step 1: Log in to cPanel

  1. Open your web browser and go to your cPanel login page (https://yourdomain.com:2083).
  2. Enter your username and password, then click Log in.

Step 2: Locate the Contact Information Section

  1. Once logged in, scroll down or use the search bar to find Contact Information under the Preferences section.
  2. Click on Contact Information.

Step 3: Update Your Email Address

  1. In the Contact Information interface, you’ll see fields for your email addresses:
    • Primary Email Address: Enter your main email address where you want to receive notifications.
    • Secondary Email Address (Optional): Enter an additional email address for redundancy.

Step 4: Configure Notification Preferences

  1. Below the email fields, you’ll find checkboxes for different types of notifications:
    • Send notifications to your contact email address when one of your email accounts approaches or is over quota.
    • Send a notification if your account is reaching its disk quota.
    • Send a notification if a new IP address logs into your account.
  2. Check or uncheck the boxes based on your preferences.

Step 5: Save Changes

  1. After updating your email and selecting your notification preferences, click Save at the bottom of the page.
  2. A confirmation message will appear, indicating that your contact information has been updated.

Tips for Effective Contact Management

  • Use an email address that you check frequently.
  • Avoid using an email address hosted on the same cPanel account to ensure you can receive notifications even if the hosting service encounters an issue.
  • Regularly review and update your contact information to keep it current.

By keeping your contact information up to date, you ensure you receive important alerts and maintain smooth operations for your hosting account.

 
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