How to edit or delete MX Record in cPanel using the DNS Zone Editor? (Video)

Editing or deleting an MX Record in cPanel is sometimes necessary when updating email service providers or fixing misconfigurations. Here's a step-by-step guide to edit or delete MX Records using the DNS Zone Editor in cPanel.


Step 1: Log in to cPanel

  1. Open your web browser and navigate to your cPanel login page (e.g., https://yourdomain.com:2083).
  2. Enter your username and password, then click Log in.

Step 2: Open the DNS Zone Editor

  1. Scroll down to the Domains section in the cPanel dashboard.
  2. Click on Zone Editor.

Step 3: Select the Domain

  1. In the Zone Editor interface, locate the domain associated with the MX Record you want to edit or delete.
  2. Click Manage next to the domain.

Step 4: Locate the MX Record

  1. On the DNS Records page, use the search bar to filter the records by type:
    • Enter MX in the search bar to display only MX Records.
  2. Locate the MX Record you wish to modify or remove.

Step 5: Edit the MX Record

  1. To edit an MX Record:
    • Click the Edit button (pencil icon) next to the record.
    • Update the following fields:
      • Priority: Specify the new priority (lower numbers mean higher priority).
      • Destination: Update the mail server address (e.g., mail.newprovider.com).
    • Click Save Record to apply the changes.

Step 6: Delete the MX Record

  1. To delete an MX Record:
    • Click the Delete button (trash icon) next to the record.
    • Confirm the deletion if prompted.
  2. Once deleted, the record will no longer appear in the list.

Step 7: Verify Changes

  1. Use a tool like MXToolbox to verify the updated MX Records for your domain.
  2. Allow 24-48 hours for DNS changes to propagate globally.

Tips for Editing or Deleting MX Records

  • Backup Existing Records: Before making changes, take note of the current MX Records in case you need to revert.
  • Ensure Correct Configuration: Always double-check the mail server address and priority provided by your email service.
  • Avoid Service Disruption: If switching email providers, ensure all new records are added and tested before deleting old records.

By editing or deleting MX Records through the DNS Zone Editor in cPanel, you can efficiently manage your domain's email routing and ensure uninterrupted email delivery.

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