An Email Autoresponder automatically sends a pre-set email reply to messages received by your email account. It is useful for out-of-office replies, confirmation emails, or notifications.
Here's how you can create or delete an autoresponder in cPanel:
How to Create an Email Autoresponder
Step 1: Log in to cPanel
- Open your web browser and go to your cPanel login page (e.g.,
https://yourdomain.com:2083). - Enter your username and password, then click Log in.
Step 2: Access the Autoresponders Tool
- Scroll down to the Email section in the cPanel dashboard.
- Click on Autoresponders.
Step 3: Choose the Domain
- If you manage multiple domains, select the domain associated with the email address for which you want to create an autoresponder.
Step 4: Create an Autoresponder
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Click Add Autoresponder.
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Fill in the required details:
- Character Set: Leave this as the default
utf-8unless you need a specific character set. - Interval: Enter the number of hours between automatic responses to the same sender. For example, if you set this to
8, a sender will only receive one autoresponse within 8 hours. - Email: Enter the username of the email address (e.g.,
infofor[email protected]). - From: Enter the name you want the autoresponder email to appear from (e.g., "Customer Support").
- Subject: Enter the subject of the autoresponder email (e.g., "Thank You for Contacting Us").
- Body: Write the content of the autoresponder email. Use plain text or HTML formatting as needed.
- For HTML emails, check the HTML box.
- Start and Stop:
- Set when the autoresponder should start.
- Optionally, set a specific end date and time.
- Character Set: Leave this as the default
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Click Create or Save to activate the autoresponder.
Step 5: Test the Autoresponder
- Send a test email to the account with the autoresponder.
- Verify that the autoresponse is received with the correct subject and body content.
How to Delete an Email Autoresponder
Step 1: Log in to cPanel
- Open your web browser and go to your cPanel login page.
- Enter your username and password, then click Log in.
Step 2: Access the Autoresponders Tool
- Scroll down to the Email section in the cPanel dashboard.
- Click on Autoresponders.
Step 3: Locate the Autoresponder
- Select the domain associated with the autoresponder.
- You’ll see a list of existing autoresponders for that domain.
Step 4: Delete the Autoresponder
- Find the autoresponder you want to delete.
- Click the Delete button next to it.
- Confirm the deletion if prompted.
Tips for Managing Autoresponders
- Set Appropriate Intervals: Avoid overwhelming senders by configuring a reasonable interval between responses.
- Use Start and Stop Times: Schedule autoresponders only for the required period (e.g., vacation or holiday).
- Monitor Responses: Check that the autoresponder is working correctly by testing it regularly.
By creating or deleting email autoresponders in cPanel, you can efficiently automate email replies for specific accounts, ensuring effective communication while managing time-sensitive messages.
