Privacy Policy

At OnliveServer, your privacy is important to us. Here’s how we handle your personal data:

Your Information:

  • We collect your personal details when you sign up for our services (e.g., name, address, email) for communication and legal purposes.
  • We keep this information for as long as necessary for business needs or as required by law.
  • For support, we may collect technical details like your operating system.
  • We use Google Analytics to track website activity (e.g., location, IP address) for improvements.
  • Our website uses SSL encryption to protect your data.

Visiting Our Website:

We collect personal information from your interactions with our website or social media profiles.

Confidentiality:

  • We handle your data securely, only using it for specific, legal purposes.
  • We ensure that your data is relevant and up-to-date.
  • We store data only for as long as necessary and take steps to prevent unauthorized access.

How We Use Your Data:

  • Your data helps us provide services, verify your identity, and send updates.
  • We may use data for fraud prevention and research.
  • We may contact you for billing and service updates.

Chat Data:

  • Chat histories are stored for 180 days for customer support.
  • Sales data from chats is stored as per the contract.

Data Security:

We protect your data with SSL encryption and other measures. We don’t sell your data, but may share it with service providers for payment processing.

Non-Leakage Assurance:

We guarantee that your data will never be shared, sold, or leaked to any third party without your explicit consent, unless required by law. Our team is bound by strict confidentiality agreements, and we continuously monitor our systems to prevent unauthorized access.

Children’s Privacy:

Our services are not for children under 13, and we don’t collect data from them.

Acceptable Usage Policy:

OnliveServer’s hosting service is for small businesses and organizations. Violating this policy may result in account suspension. Here are the rules:

  • Appropriate Usage: Hosting should not negatively impact others.
  • Offensive Content: No illegal or harmful content, such as violence, hate speech, or illegal activities.
  • Security: Keep your password secure and change it periodically.
  • Email Rules: Bulk emails are allowed up to 500 per hour and must comply with laws.
  • Copyright: Don’t share copyrighted content without permission.
  • Internet Abuse: No hacking or unauthorized access.
  • Other: Keep your domain info up-to-date and follow rules for forums or newsgroups.
Reporting Grievances:

If you have a complaint, contact us at [email protected]m. We handle issues related to IP complaints, trademark violations, phishing, malware, and domain disputes.
Our address is: OnliveServer, TF12, Mahalaxmi Metro Tower, Sector 4, Vaishali, Ghaziabad, Uttar Pradesh 201010, Phone: +91 9990507737