At Onlive Server, your privacy is important to us. Here’s how we handle your personal data:
Your Information:
- We collect your personal details when you sign up for our services (e.g., name, address, email) for communication and legal purposes.
- We keep this information for as long as necessary for business needs or as required by law.
- For support, we may collect technical details like your operating system.
- We use Google Analytics to track website activity (e.g., location, IP address) for improvements.
- Our website uses SSL encryption to protect your data.
Visiting Our Website:
We collect personal information from your interactions with our website or social media profiles.
Confidentiality:
- We handle your data securely, only using it for specific, legal purposes.
- We ensure that your data is relevant and up-to-date.
- We store data only for as long as necessary and take steps to prevent unauthorized access.
How We Use Your Data:
- Your data helps us provide services, verify your identity, and send updates.
- We may use data for fraud prevention and research.
- We may contact you for billing and service updates.
Chat Data:
- Chat histories are stored for 180 days for customer support.
- Sales data from chats is stored as per the contract.
Data Security:
We protect your data with SSL encryption and other measures. We don’t sell your data, but may share it with service providers for payment processing.
Children’s Privacy:
Our services are not for children under 13, and we don’t collect data from them.
Acceptable Usage Policy:
Onlive Server’s hosting service is for small businesses and organizations. Violating this policy may result in account suspension. Here are the rules:
- Appropriate Usage: Hosting should not negatively impact others.
- Offensive Content: No illegal or harmful content, such as violence, hate speech, or illegal activities.
- Security: Keep your password secure and change it periodically.
- Email Rules: Bulk emails are allowed up to 500 per hour and must comply with laws.
- Copyright: Don’t share copyrighted content without permission.
- Internet Abuse: No hacking or unauthorized access.
- Other: Keep your domain info up-to-date and follow rules for forums or newsgroups.
Reporting Grievances:
If you have a complaint, contact us at [email protected]m. We handle issues related to IP complaints, trademark violations, phishing, malware, and domain disputes.
Our address is: Onlive Server, TF12, Mahalaxmi Metro Tower, Sector 4, Vaishali, Ghaziabad, Uttar Pradesh 201010, Phone: +91 9990507737